1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Do I Know If I Need a New Battery?
Battery testing can show whether the battery is weak or another starting or charging-system issue is involved. We check your battery’s health and charging system with diagnostic equipment, then explain the results in plain language. If the battery is weak or failing, we discuss replacement options and pricing before you decide what to do.
How Long Does Battery Testing & Replacement Take?
Battery testing is often quick, and many replacements can be completed the same business day, depending on our schedule and parts availability. When you arrive or call, we let you know what to expect for timing and whether waiting or using our shuttle service makes more sense.
Will You Check My Alternator & Charging System Too?
Yes, our standard Battery Services process includes evaluating the charging and starting system, not just the battery. We use manufacturer-quality equipment to check alternator output and overall performance. This helps us identify the cause of your starting problem and reduce the chance that the issue returns after service.
What Kind of Warranty Do You Offer on Batteries?
We back our work with the Nice difference.® warranty of 3 years or 36,000 miles – whichever occurs last. Specific coverage details can vary by battery and vehicle, so we review the warranty terms with you before you authorize the replacement and provide that information in writing.
Can I Wait at Your Shop or Get a Ride?
You’re welcome to wait in our comfortable lobby while we test and replace your battery. If you need to be somewhere else, we offer a complimentary shuttle service when available. Our team explains the timing and transportation options up front, so you can choose what works best.
Your Local Christian Brothers Amenities
FAQs
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Q. "How long can a car sit before the battery dies?"The battery in your car can die within as little as two weeks when unused. While our cars are more technologically advanced than ever, this comes at a cost. Due to the various gadgets and computer technology manufacturers include in our vehicles, the newest models coming off the line are always on, continually monitoring the car’s systems around the clock.
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Q. "Does the temperature affect my vehicle's battery?"Hot and cold temperatures can ruin your battery, especially if it’s already weak. Most customers in warm, southern climates don’t realize that hot weather drains their batteries. On the other hand, cold temperatures slow down chemical reactions, which means that your car battery will become sluggish and appear to be far lower than it actually is. Most modern batteries are designed to deliver an abundance of power at what is considered a “cold crank” temperature, but older batteries or batteries which are further into their lifespan may even fail to start your car on a particularly frigid and frosty morning.
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Q. "Why do car batteries fail?"The answer to this popular question includes many different reasons, ranging from age, corrosion, alternator problems, extreme weather conditions, or the classic case of headlights being left on. We explain why these common problems affect your vehicle’s battery on our auto repair blog.
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Q. "Do you look at all makes and models?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "How do I jump start my car?"You will need a pair of jumper cables and either a portable jump starter or another vehicle's battery. Check out this guide for step-by-step directions to jump-start your car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"After getting new tires, i came in for an alignment. They checked out my car and came and told me that it was already in perfect alignment, and I could be on my way at no charge! That was very impressive honesty! Thank you! 5 stars!"
- Lynn