What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What Is A Car Diagnostic Test?
A car diagnostic test is a comprehensive assessment performed by skilled technicians to identify the underlying issues in a vehicle. By using advanced computer systems and diagnostic tools, technicians can detect problems within various components, such as the engine, transmission, exhaust system, brakes, and more.
At Christian Brothers Automotive Waterside, we perform diagnostic tests in Richmond that offer detailed insights, ensuring that any issues are identified accurately for effective resolution. With our commitment to transparency, we make it a priority to discuss the findings with you and provide clear, actionable solutions.
Why Might My Car Need a Diagnostic Test?
Vehicles often require diagnostic tests when they show symptoms such as an illuminated check engine light, decreased fuel efficiency, or unusual noises and vibrations. These tests are crucial for uncovering hidden problems that may not be immediately visible, preventing costly repairs, and ensuring your vehicle's optimal performance.
At Christian Brothers Automotive Waterside, we recommend regular diagnostics as part of proactive vehicle maintenance in Richmond to enhance longevity and reliability, addressing issues before they escalate into major repairs.
How Often Should I Get a Diagnostic Test for My Car?
The frequency of diagnostic tests can vary based on several factors, including your vehicle's age, make, model, and driving habits. Generally, a diagnostic test is advisable annually as part of a comprehensive maintenance routine or whenever the vehicle exhibits signs of trouble.
Our Richmond team can provide tailored advice based on local driving conditions and vehicle specifics to ensure your car remains in top condition, minimizing unexpected breakdowns and repairs.
Can Diagnostic Tests Prevent Future Vehicle Problems?
Yes, regular diagnostic tests can help prevent future vehicle issues by catching potential problems early. By identifying faults and inefficiencies within your vehicle's systems, diagnostics let you address them before they turn into serious repairs.
At Christian Brothers Automotive Waterside, we focus on preventative maintenance through diagnostics, which helps extend your vehicle’s lifespan and promotes safe, reliable operation.
What Should I Expect During a Diagnostic Appointment?
At Christian Brothers Automotive Waterside, you receive a customer-focused experience during your diagnostic appointment. Our team greets you and guides you through a seamless process from start to finish. Certified technicians perform a detailed diagnostic assessment with the latest tools and share the results clearly.
We make sure you understand our findings, and you can ask any questions before approving additional work.
How Long Does a Car Diagnostic Test Usually Take?
Most car diagnostic tests at our Richmond location can be completed in under an hour. More complex concerns may need extra time for troubleshooting and system checks. We keep you informed about timing and what to expect from the start.
Can a Diagnostic Test Clear My Check Engine Light?
A diagnostic test helps identify the reason your check engine light is on. After we review the codes and address the underlying problem, we can reset the warning light if the issue is resolved. If additional work is needed, we talk through repair options before clearing any alerts.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.