What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Signs Your Vehicle Needs a Diagnostic Check
Your vehicle's computer system alerts you when something isn't quite right, but sometimes, the signs can be subtle or overlooked.
Paying attention to these warning signs can help you avoid costly repairs down the line:
- Check Engine Light: This is the most obvious indicator that your vehicle's computer has detected an issue. Whether it's a minor sensor error or a more serious engine problem, don't ignore it.
- Unusual Noises or Vibrations: If your car is making odd sounds or vibrating while driving, it could indicate an underlying issue requiring a diagnostic check.
- Decreased Performance: If your car is sluggish, the acceleration is off, or you notice poor fuel efficiency, these could be signs that something is wrong with the engine or other systems.
- Transmission Problems: If you're experiencing difficulty shifting gears or unusual noises when shifting, your vehicle's transmission may need a professional diagnosis.
- Unusual Smells: Strange smells, such as burnt rubber or coolant, can indicate problems in the engine, electrical system, or cooling system.
If you're noticing any of these symptoms, scheduling a diagnostic check early can save you from more serious damage and expensive repairs later on.
Our Comprehensive Diagnostic Services
At Christian Brothers Automotive Waterside, we offer a full range of diagnostic services to keep your vehicle in good condition.
Here's how our team can help:
- Check Engine Light Diagnostics: We use advanced diagnostic tools to scan for error codes and interpret the data to identify the issue triggering your check engine light.
- Engine Diagnostics: From performance drops to strange engine behavior, we pinpoint exactly what's affecting your engine's performance, whether it's related to fuel injectors, spark plugs, or more.
- Transmission Diagnostics: We diagnose transmission-related problems, such as shifting issues or delays in acceleration, ensuring your vehicle's transmission is running smoothly.
- Electrical System Diagnostics: We check your vehicle's electrical system, including battery, alternator, and wiring, to ensure everything is functioning properly.
- Air Conditioning & Climate Control Diagnostics: We diagnose and repair air conditioning and climate control system problems so you stay cool and comfortable year-round.
- Fuel System Diagnostics: We inspect the fuel system to identify any problems related to fuel injectors, fuel pumps, or pressure issues, ensuring optimal fuel efficiency.
Our ASE-certified technicians use manufacturer-approved tools to provide accurate, fast diagnostics, identifying current and potential future issues. We believe in providing thorough assessments and solutions that keep your vehicle running safely and efficiently.
Why Choose Us?
When it comes to car diagnostics, Christian Brothers Automotive Waterside stands out because we prioritize transparency, expertise, and customer satisfaction.
Here's what sets us apart:
- Expert Technicians: Our ASE-certified technicians are highly trained in diagnosing complex automotive issues, ensuring your vehicle gets the best care possible.
- Cutting-Edge Technology: We use state-of-the-art diagnostic tools that help us accurately pinpoint the issues, saving you time and unnecessary costs.
- Clear Communication: We explain all diagnoses and solutions in simple, easy-to-understand language, ensuring you are always informed about your vehicle's condition.
- Fast and Efficient Service: We value your time and strive to get you back on the road as quickly as possible while maintaining the highest quality standards.
- Customer-Focused Approach: We treat every customer like a neighbor, offering personalized service, fair pricing, and comprehensive support before, during, and after the service.
- Comprehensive Warranty: We stand behind our work with a warranty that ensures peace of mind long after your vehicle leaves our shop.
Choose Christian Brothers Automotive Waterside for reliable and transparent diagnostics. Whether it's a routine check or addressing a specific concern, we're here to make your auto care experience hassle-free.
For reliable computer diagnostic tests in Richmond, contact us at (281) 653-8173 or online today!
FAQs
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Q. "What does computer diagnostics test in my vehicle?"
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Q. "How long does it take for computer diagnostics to be completed?"
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Q. "How often do I need a computer diagnostic?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.