What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Decoding Your Check Engine Light
Seeing your check engine light come on can be alarming, but there's no need to panic. Without the proper diagnostic equipment, it’s impossible to know what the light is trying to tell you. This single warning light can be triggered by dozens of different issues, from a simple loose gas cap to more serious engine problems.
Our advanced diagnostic tools can quickly and accurately decipher the fault codes stored in your vehicle's computer, revealing the exact cause of the problem. Instead of guessing or worrying, let our experts at Christian Brothers Automotive Star provide you with clarity and peace of mind. We will explain the issue in a way you can understand and recommend the best course of action.
A Comprehensive and Trustworthy Approach
We take pride in providing service you can rely on. At Christian Brothers Automotive Star, we are dedicated to offering nothing less than long-lasting, quality repairs performed by experienced and knowledgeable technicians. We don't believe in quick fixes; we believe in solving the problem right the first time. Our expertise extends to your entire vehicle, offering a full range of repair and maintenance services from bumper to bumper.
Whether it's a routine check-up, a complex electrical issue, or a complete engine overhaul, you can trust our team to handle it with the utmost care and professionalism. We stand by our work and are committed to earning your trust with every service. We believe that caring for your vehicle is a form of stewardship, and we approach it with integrity and a commitment to excellence.
Get to the root of your car's issue in Star with our precise diagnostic service. Book a service online or call (208) 768-3492 for clear answers.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.