What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs You Need a Diagnostic Service
Your vehicle often gives subtle hints before a breakdown occurs. Paying attention to these warning signs can save you from expensive repairs down the road. If you notice any of the following symptoms, it is time to schedule a car diagnostic test to prevent further damage.
The check engine light or other dashboard warning symbols stay illuminated.
- You experience rough idling, stalling, or difficulty starting the engine.
- There is a noticeable drop in fuel efficiency or power during acceleration.
- You hear unusual knocking, hissing, or clicking sounds from the engine bay.
- The transmission shifts roughly or delays when changing gears.
Frequently Asked Questions
How long does a car diagnostic take?
Most initial diagnostic tests take about an hour to complete. However, complex electrical issues or intermittent problems may require additional time for in-depth testing. We will always keep you informed about the timeframe and provide updates if extensive troubleshooting is needed to ensure we find the right solution for your vehicle.
Will the check engine light go off by itself?
Occasionally, a light may trigger due to a temporary issue like a loose gas cap, but it usually indicates a fault that needs attention. Ignoring the light can lead to decreased performance or damage to other components. It is best to schedule a car diagnostic test in Magnolia that residents trust to identify the cause early.
What is the difference between a free code scan and a diagnostic test?
A code scan simply reads the error code stored in the computer, which is just a clue. A full diagnostic check involves professional testing of the wiring, sensors, and mechanical parts related to that code. This ensures we fix the actual problem rather than just replacing a part that might not be broken.
Can I drive my car if the check engine light is on?
If the light is steady, you can usually drive to your appointment, but you should avoid heavy acceleration or towing. If the light is flashing, it indicates a severe issue, like a misfire, that can damage the catalytic converter. In that case, you should pull over safely and call for a tow to avoid major repairs.
How much does a diagnostic appointment cost?
The cost covers the technician's time and the use of advanced auto diagnostics equipment to pinpoint the issue. We provide a transparent fee for the testing process. Once we identify the problem, we provide a separate estimate for the repair. This ensures you only pay for the specific work your vehicle requires.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.