What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Recognizing Signs of Suspension Trouble
Your car's suspension and drivetrain are integral to its overall performance and safety. A well-maintained system manages the vehicle's weight and the forces generated during motion, ensuring a balanced and efficient operation. When this system begins to fail, it can lead to a cascade of problems that affect not only your comfort but also the vehicle's longevity and your personal safety.
Common indicators of a worn or damaged suspension system include:
- Vehicle Bouncing Excessively: If your car continues to bounce or jounce long after you've driven over a bump, it's a strong sign that your shocks or struts have lost their ability to dampen movement.
- A "Nose-Diving" Sensation When Braking: A failing suspension can cause the front of your vehicle to dip sharply forward when you apply the brakes. This can increase your stopping distance and make the car feel unstable.
- Steering Wheel Pulling to One Side: While this can be a sign of alignment issues, it's often a symptom of a misaligned or failing suspension system component that is causing the vehicle to drift.
- Uneven Tire Wear: A compromised suspension can lead to tires wearing down unevenly or prematurely, which can significantly shorten their lifespan and require costly replacements sooner than expected.
- Unusual Noises: You might hear squeaking, clunking, or rattling sounds, especially when going over bumps. These noises often indicate loose or worn-out parts within the suspension system.
Ignoring these warning signs can lead to more significant damage to other vehicle systems, including your tires, steering, and brakes. Maintaining a healthy suspension system is a key part of preventive maintenance that can save you money on fuel and more extensive repairs down the road.
Our Commitment to Quality Service
When you bring your vehicle to Christian Brothers Automotive Amarillo for a suspension inspection, our expert technicians will conduct a thorough assessment of your vehicle's suspension and drivetrain. We inspect all key components, including shocks, struts, springs, and bushings, to identify any signs of wear, damage, or leaks. We use state-of-the-art diagnostic equipment to ensure an accurate diagnosis.
Our commitment to our customers is reflected in our process. We will always provide a detailed, easy-to-understand explanation of the required repairs and a transparent cost estimate before we start any work. Our goal is to empower you to make the best decision for your vehicle. All of our suspension and drivetrain repairs are backed by our 3-Year/36,000-Mile Warranty, offering you long-term assurance and confidence in our craftsmanship.
Don't let a faulty suspension compromise your ride quality or safety. Visit Christian Brothers Automotive Amarillo today for professional and reliable suspension services. We are dedicated to keeping you and your family safe on the road.
Is your ride shaky or bumpy in Amarillo? Don't ignore it. Our suspension repair services will restore your vehicle's handling and comfort. Book a service online or call (806) 484-0978.
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FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I was driving from Fort Worth to Durango in a two day old Mercedes GLS 580 when a warning light indicated that the oil was overfilled. With the nearest Mercedes dealerships 5 hours away, Christian Brothers remedied the problem quickly and The manager did n"
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