1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Much Does a Car Diagnostic Usually Cost?
The cost of a diagnostic visit can vary based on your vehicle and the complexity of the issue. We review pricing with you up front and explain what’s included before we begin. Additional testing may be needed when scan data doesn’t identify the underlying cause.
How Long Will My Diagnostic Appointment Take?
Testing time depends on the symptoms, the systems involved, and what our technicians find. We can discuss what to expect when you schedule and keep you informed during the visit. If you can’t wait at the shop, our complimentary shuttle service may help keep your day on track.
Will Your Team Explain the Diagnostic Results?
Yes. We explain the findings and available options in everyday language, including how they relate to the symptoms you noticed. You can ask questions and review the repair estimate before approving any work.
Can I Drive My Vehicle Before Diagnostic Testing?
It depends on the warning light, the severity of the symptoms, and whether the vehicle remains safe to operate. A flashing warning light, overheating, severe loss of power, or unsafe handling may mean you should stop driving and seek prompt professional guidance.
What If the Problem Comes Back After Repairs?
If a concern seems to return after approved repairs, we want to know. Covered work is backed by the Nice Difference Warranty, which provides 3 years or 36,000 miles of coverage, whichever occurs last. We can recheck the vehicle as needed and explain how the warranty may apply.
For clear findings before you approve repairs, Book your professional vehicle diagnostic online or call (720) 796-8061 now.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.