What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Getting to the Root of the Problem
Your car's onboard computer is a sophisticated system that stores trouble codes when it detects a fault. Without the proper tools, these codes are like a foreign language. Our state-of-the-art diagnostic equipment allows us to communicate directly with your vehicle's computer, retrieving these codes and providing a precise roadmap to the issue. Whether it's a minor sensor malfunction or a more significant engine problem, our process ensures we get to the root of the issue, not just treat the symptom.
Our Process is Clear and Comprehensive
We believe in a transparent and thorough approach to diagnostics. Our goal is to provide you with all the information you need, so you feel confident about the recommended repairs.
- Accurate Diagnosis: We use industry-leading diagnostic tools to get a precise read on your vehicle's health.
- Expert Analysis: Our experienced technicians meticulously analyze the data, using their expertise to confirm the diagnosis.
- Detailed Report: We provide a comprehensive Digital Vehicle Inspection (DVI) report, which includes photos and videos, so you can see exactly what we're talking about.
- Clear Communication: A service advisor will walk you through the DVI report, explaining our findings and outlining all your repair options. We never perform any work without your express consent.
Beyond the Check Engine Light
While the check engine light is the most common reason for a diagnostic visit, our capabilities extend to a wide array of other vehicle systems. We can diagnose issues related to rough idling, poor fuel economy, transmission problems, and electrical system failures. Our commitment is to provide the Fort Collins community with honest and reliable service, from the initial diagnosis to the final repair. We're here to help you understand your vehicle and keep it running safely and efficiently.
Don't guess what's wrong with your vehicle in Fort Collins. Get an accurate computer diagnostic. Book a service online or call (970) 540-4050 today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.