The Nice Difference Warranty Makes Customer Service Top Priority

The Nice Difference Warranty Makes Customer Service Top Priority

We believe the nice difference begins with a higher standard in customer service. If you’ve never been to Christian Brothers Automotive for auto repair or service, we’d like to take a few minutes to explain the top five reasons we’re not like other auto repair shops.

1. All auto repair technicians are ASE-certified experts

At Christian Brothers Automotive in Springfield, we have high standards for ourselves and our technicians. That’s why ever auto mechanic must be ASE-certified. We believe in providing the highest quality of service. To accomplish this goal, our technicians must be well-trained. Schedule a repair at Christian Brothers Automotive and you’ll see the difference in our professional staff.

2. Customer satisfaction is top priority

We built our business on the foundation of strong relationships. Our customers are important and we want to make each guest feel like a member of the Christian Brothers Automotive family. Because we care about each customer, our professional technicians go above and beyond to keep you in the loop during the entire repair process.

We only suggest services that are absolutely necessary. Each recommendation is explained in clear detail and no service is ever performed without your permission. You only need to look as far as our satisfied customers’ reviews to see our emphasis on excellent service.

3. Our technicians are equipped with the latest technology

At Christian Brothers Automotive, our ASE-certified technicians have the passion, experience, premium products and top-of-the-line machinery to handle any car repair or service. Don’t trust your vehicle to a repair shop with sub-par standards. We equip our technicians with the best so you can expect excellent work every time.

4. Every customer is offered a courtesy inspection

We believe firmly in preventative maintenance. That’s why every vehicle brought in for any reason is offered a free courtesy inspection. During this complimentary evaluation, our professional technicians take your car through an extensive checklist to look for any damage or wear. We believe in handling minor issues before they become expensive problems. Allow our auto mechanics to perform a courtesy inspection and we’ll catch any service needs or replacements early on.

5. Our Nice Difference Warranty

We don’t expect our customers to pay the price for our mess-ups. Every once in a while, replacement parts malfunction or a repair service does more harm than good. While other auto repair shops might intentionally perform a service wrong and expect you to foot the bill for their mistakes, we take responsibility.

Almost every repair, service and part is covered by our 2-year/24,000-mile Nice Difference Warranty. If you notice an issue with your car right after having work done, our technicians will take care of you. With our Nice Difference guarantee, you can be sure we go above and beyond to repair your car right the first time.

Before settling for low standards and sub-par service, call Christian Brothers Automotive in Springfield. We’ll get you taken care of!

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