Steps We're Taking to Address Coronavirus (COVID-19)
To Our Wonderful Guests:
With news media overwhelmed by updates on the coronavirus, we wanted to let you know that we are remaining vigilant when it comes to cleanliness.
We are carefully monitoring the advice of the Centers for Disease Control and the World Health Organization. Our primary focus is to continue to serve you, while prioritizing the health and safety of our teams and guests.
Those with an appointment or in need of auto care can take advantage of the following options:
No-Contact Dropbox: Our no-contact dropbox gives you the option to drop off your key without having to come into the shop or interact with others. Following your service, we will make arrangements for you to come back and get it.
Mobile Communication and Payment: Whether we need to communicate with you about the status of your vehicle, or you need to pay for your service, everything can be done over the phone. There’s no need for you to wait in the lobby until your repairs are complete.
Vehicle Pick-Up and Drop-Off: With this service, you can have your car serviced without ever stepping foot in the shop. Our team will pick your vehicle up from your home or workplace, and we’ll bring it back when it’s done, free of charge. *Available at participating locations only.
Additionally, here is what we’re doing to keep our shop and shuttle clean:
- We’ve enhanced how we clean our courtesy shuttle, and are regularly disinfecting and cleaning all door handles, upholstery and plastic surfaces.
- We are cleaning our facilities with EPA-recommended cleaning products multiple times per day.
- We are taking steps to protect the welfare of our staff. We have instructed all employees who feel sick or who are running a fever to stay home until they are fever-free without the assistance of fever-reducing medication for at least 24 hours.
If you have an existing appointment with us, we look forward to serving you. We want to reassure you that we are doing everything in our power to ensure a safe and convenient auto care experience.
Thank you for trusting our team.